Outsourcing (ASSIGNA) - Service Delivery

São Paulo Presencial 5311

Descrição

Responsibilities and soft skills:

Leadership, training, resilience, communication and focus profile;

Important to have a background for SAS and work with volume of accounts;

Focused on implementation and care for accounts, ensuring quality and customer success on the platform;

Customer experience managers generally organize, plan, and monitor a company's customer service department to ensure optimized interaction between a company and its clients. Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.