General responsabilities: 


- Responsible for driving all technical Plant problems escalated to the plant (quality circle 1) or Company responsibility level (quality circle 2) to a solution; implementation of Q-Alerts, steering IQS activities as well Quality Circle Brazil meetings with the objective to avoid technical problems going into customers.
- Responsible for KPI’s steering TV-445x (DR, RMU, DPU, Order Cost,…).

- Responsible for reviews plant problem landscape, prioritizes issues and evaluates risks for all models built at Plant in order to produce vehicles inside the Company specifications. (KPI: # of problem solved / # preventive actions).
- Responsible for monitors and reviews problem data \ information developing, trains, and supports problem reporters as required in order to avoid problems going to the customers. (KPI: # trainings performed);
- Responsible for performs risk evaluations with other Company plants and central quality departments abroad to implement quality alerts in the Plant production areas ensuring associate awareness of the topics in order to perform the correct production steps avoiding problems into the product. (KPI: # trainings performed / # of quality alerts);
- Responsible for create, qualify and report problem incidents into respective technologies in Plant Problem Management System (PMP) in order reach a proper problem solution results according to Company process. (KPI: running time until the problem solved / # steering problem / running time until containment);
- Responsible for create transparency about all warranty cases (GW4, GW1-3, technical support, etc.) from BMW AG and after sales related to Plant by reporting them into respective technologies in Plant Araquari aiming the problem solution in early stages. (# reoccurred GW topics);
- Responsible for steering PMP meeting with the PMP representatives from all plant Araquari technologies to get agreement and proper solution of problems in solving process. (PKI: # meetings performed / # problem solved / running time until solution);
- Responsible for create transparency and steer necessary actions to address IQS topics in Plant in order to avoid problem going into customer. (# preventive actions / iqs results).
- Responsible for steer the KPI’s for TV-445x (DR, RMU, DPU, Order Cost….) with sustainable actions to improve their performance contributing with the overall production and quality KPI of the Plant. (KPI: DR, RMU, DPU, Order Cost, Cripple Cars);
- Responsible for steer the QCB (Quality Circle Brazil) meeting with the quality managers and top management of Plant in order to report the quality figures of the technologies and escalate topics for decision. (KPÌ: # meetings steered / # protocols);
- Responsible for steer quality preventive circles for new launches and LCI with the objective of implement containments avoiding the problem reach to the customer. (KPI: # preventive actions taken / # problem contained);
- Responsible to run problem solving for concept / design / engineering topics with Company interface in order to get the best solution (containment) until the design change avoiding problem goes to the customer. (KPI: # design  topics contained / production targets as RMU, DR, DPU); 
- Responsible for coordinates complex problem-solving groups (e.g. six sigma topics, critical issues across the plant, etc.) involving the technologies inside the Plant, which demands hand-on testing within interfaces of technical areas in PNW1/PNW2, perform analysis based on big data analytics;
- Quality problem solved process concluded per month 10, direct contribution for the follow plant KPI’s: QZS, QZF, DR, DPU and RMU).

- University degree in Engineering or other technical course technical automotive experience in the field of product engineering, quality management, process planning or vehicle analysis in a manufacturing environment;
- Practical experience with ISO 9001 or IATF 16949;
- Six Sigma Green or Black Belt formal qualification;
- Fluent English;